Passionate Future IT Specialist
Driven by a blend of technology expertise and legal insight, I am actively transitioning into the IT field while honing my legal skills. With a proven track record in technical support and corrections management, I’m eager to contribute to innovative projects that leverage both technical proficiency and compliance expertise.
Naples Jail Center (Mar 2022 - Present)
Responsible for ensuring the safety and security of the facility, maintaining order, and overseeing inmate conduct. Regularly collaborate with law enforcement and administrative staff to maintain compliance with institutional policies and regulations. Key achievements include enhancing safety protocols and participating in emergency response procedures.
Naples Jail Center (Jan 2016 - Mar 2022)
Managed operational support functions including inmate records, legal documentation, and communications. Improved processing efficiency through streamlining daily procedures and leveraging technology for document management. Notable contributions include optimizing the intake process and ensuring accurate data management for inmate tracking.
Alorica, Inc (Aug 2012 - Sep 2015)
Delivered first-level technical support, resolving customer inquiries across various platforms and services. Diagnosed and troubleshot hardware and software issues while ensuring client satisfaction. Developed strong communication and problem-solving skills, facilitating faster resolution times and reducing escalations.
A self-hosted portfolio website created using HTML, CSS, and JavaScript. The site showcases my professional experience and projects, designed with a modern layout.
Developed a personal portfolio website using Apache on a Raspberry Pi, ensuring it remains live and accessible worldwide. Configured the server, implemented a custom DNS solution with Cloudflare, and maintained the site with a focus on security and uptime. This project demonstrates hands-on experience with web hosting, server management, and domain configuration.
Installed Pi-hole on my Raspberry Pi to block ads and trackers on my network. Enhanced browsing speed and privacy for all connected devices.
Created a Python automation script to monitor and update public IP addresses dynamically for a personal web server. Integrated with cron jobs for periodic execution and ensured Apache configurations remain up to date. This automation minimizes downtime and enhances the reliability of the web server.
Interested in learning more or want to discuss opportunities? Feel free to reach out! Email me here!